Diversity and Inclusion: Critical Success Factors for Transformational Success

The practice of diversity and inclusion has evolved significantly during the past two decades. For the most part, approaches, concepts and practices of the '90's are no longer effective in today's workplaces. Awareness was the focus; transformation and D&I competence is today's necessity. Our organizations are global, deal with a diversity of customers and suppliers, have multi-cultural strategic partners, and include multi-cultural, multi-lingual and multi-generational employees with diverse perspectives, needs, and challenges.

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HR's Role as the Accelerator in Diversity and Inclusion Initiatives

The need for organizations to embrace diversity and inclusion is clear. The customer, workforce, and supplier demographics leave no doubt that organizations are increasingly challenged by significantly different workplace dynamics. Historically, responsibility for meeting the challenges of increasingly diverse workforces, customers and suppliers has been placed within the function of HR. But, this has left the specific role of HR, as it pertains to diversity and inclusion, clearly. murky.

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